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Please enter your 8- or 10-digit user number or your 8 - 50 character login name.

Please enter a PIN of at least 5 to maximum 45 letters, numbers or special characters.

You have not yet been activated or have you forgotten your login name/user number or PIN?
Please call us on +49 (0) 69 - 13680527 (Mon – Fri 8.00 a.m. – 6.00 p.m. CET) or get in touch with your advisor. Once you are activated for online banking, you will be sent your user number and PIN.

Login Name (alias)/user number
If logging in for the first time, enter your 10-digit user number (or 8-digit banking ID) in the login name/user number field. Once you have successfully logged in, you can go to Administration to issue a login name of your choice, amend or delete it, and display your user number. Once a login name has been issued, you can use it to log in or continue logging in with the 10-digit user number (or 8-digit banking ID).

PIN
Please enter your 5 to 45-digits PIN in this field. You can change your PIN at any time after logging in under the navigation point "Administration & Tools/Change PIN".

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Online forms A–Z

Cheque	Cheque order (for clients)	Stop order (for clients)
CO2 compensation	Compensate carbon footprint (for clients/in German only)
Collection	Presentation of documents and/or drafts for collection Compensate carbon footprint (for clients/in German only)
Corporate Card	Open an account (in German only)
Creditreport	Order creditreport (for clients)
DataOnline	Sign in
Derivate	Show interest (in German only)
Letter of Credit	Instruction for opening a documentary credit
Live Confirm / FX Live Trader	Request access (in German only)
Newsletter	Opt in for newsletter	Opt out from newsletter
photoTAN reader	Order photoTAN reader (for clients)
RechnungOnline	Sign in (in German only)
Ordering foreign notes	Make order (for clients - in German only)	Learn more

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